Privacy Policy

Last Updated: May 13, 2025

MRKIT LLC ("MRKIT," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website(s), use our software-as-a-service platform MRKIT, and interact with us (collectively, the "Services"). This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through the use of our Services. MRKIT LLC operates out of Florida, United States.

This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. We encourage you to read this Privacy Policy carefully.

1. Scope of this Privacy Policy

This Privacy Policy applies to information we collect when you use our Services. It also describes your choices regarding use, access, and correction of your personal information.

2. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").

(a) Information You Provide Directly to Us:

When you use MRKIT's Services, for example, by signing up for an account, managing your online storefront, or contacting us for support, we collect Personal Information that you voluntarily provide to us. This includes:

  • Contact Information: Your full name, email address, and phone number.
  • Billing Information: Your billing address and payment card information (which is processed by our third-party payment processor as described below).
  • Business Information: Information pertinent to your business that is necessary for us to manage service tasks and provide the features of our Services. This may include your business name, industry, store details, product information, and other related data you choose to input into the MRKIT platform.
  • Communications: When you contact our Support Team at support@mrkit.app or otherwise communicate with us, we may collect records and copies of your correspondence.

(b) Information We Collect Indirectly or Automatically:

As you navigate through and interact with our Services (including interacting with features of our platform or visiting our website), we may use automatic data collection technologies to collect certain information about your equipment, Browse actions, and patterns. This includes:

  • Usage Details: Details of your visits to our Services, including traffic data, location data (if you enable this feature), logs, and other communication data and the resources that you access and use on the Services.
  • Device Information: Information about your computer or mobile device and internet connection, including your IP address, operating system, and browser type.
  • Cookies and Tracking Technologies: We and our service providers use cookies (small text files placed on your device) and similar technologies to operate our Services, to understand how our Services are used, for analytics purposes, and to help customize your experience. Customers of our users (i.e., individuals who book services or interact with the online storefronts managed by MRKIT users) may also encounter cookies placed by MRKIT for the functioning of the storefront and for analytics purposes. Our users' customers will be subject to the privacy policies of our users in addition to this section regarding cookies used for storefront functionality and analytics.

3. How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

  • To Provide and Manage Our Services: To operate, maintain, and provide you with the features and functionality of MRKIT, including helping our users manage and expand their online store fronts and business reach.
  • To Process Payments: To process your payments for the use of our Services.
  • To Communicate With You: To respond to your inquiries, provide customer support, send you service-related emails or messages (e.g., account verification, changes/updates to features of the Service, technical and security notices).
  • For Analytics and Improvement: To understand and analyze the usage trends and preferences of our users, to improve the MRKIT Services, and to develop new products, services, features, and functionality. Analytics are gathered from interactions with our platform and the storefronts our users manage.
  • For Marketing and Promotional Purposes: With your consent where required, to send you marketing communications about new products, services, and offers from MRKIT that may be of interest to you. You can opt-out of receiving these communications at any time as described in Section 6 (Your Rights and Choices).
  • For Security and Fraud Prevention: To monitor and prevent fraudulent activity, to enforce our terms of service, and to protect the rights, property, or safety of MRKIT, our users, or others.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. How We Share Your Information

We do not sell your Personal Information. We may share your Personal Information in the following limited circumstances:

  • Service Providers: We may share your Personal Information with third-party companies and individuals that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. Our payment processor will have access to limited data necessary for billing purposes (e.g., billing address, payment card information). These third-party service providers are contractually obligated to protect the confidentiality and security of your Personal Information and are restricted from using your Personal Information for any other purpose.
  • Business Transfers: If MRKIT is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your Personal Information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
  • Legal Requirements: We may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of MRKIT, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
  • With Your Consent: We may share your Personal Information with third parties when we have your consent to do so.

5. Data Security

MRKIT takes the security of your data seriously. We implement and maintain reasonable administrative, physical, and technical safeguards designed to protect your Personal Information from unauthorized access, use, alteration, or destruction. These measures include, but are not limited to:

  • Authentication: Requiring passwords and/or multi-factor authentication for access to accounts.
  • Access Control Lists (ACLs): Limiting access to Personal Information to authorized personnel based on their job responsibilities.
  • Encryption: Encrypting sensitive data both in transit (e.g., using TLS/SSL) and at rest.
  • Firewalls: Utilizing firewalls to protect our network and systems from unauthorized access.

While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Breach Notification: In the event that we become aware of a data breach that affects your Personal Information, we will notify affected users as required by applicable law. Notification may be via email or other direct communication.

6. Your Rights and Choices

You have certain rights and choices regarding your Personal Information:

  • Access to Your Data: You have the right to request access to the Personal Information we hold about you. You can request this information by contacting our Support Team at support@mrkit.app.
  • Correction of Your Data: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
  • Withdrawal of Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. You can withdraw your consent by contacting our Support Team at support@mrkit.app. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
  • Deletion of Your Data: You may have the right to request that we delete your Personal Information, subject to certain exceptions (e.g., where the information is necessary for us to complete a transaction for you, to comply with a legal obligation, or for other legitimate business purposes).
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly at support@mrkit.app. Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.
  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

To exercise any of these rights, please contact our Support Team at support@mrkit.app. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

7. Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you Services, comply with our legal obligations, resolve disputes, and enforce our agreements. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide Services to you.
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them).
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that a child under 18 has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact our Support Team at support@mrkit.app.

9. International Data Transfers

MRKIT is based in the United States, and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using our Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

10. Third-Party Links and Services

Our Services may contain links to other websites and services operated by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through our Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through our Services. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

11. Florida Privacy Rights (Florida Information Protection Act - FIPA)

MRKIT LLC is located in Florida and complies with the Florida Information Protection Act (FIPA). FIPA requires businesses that acquire, maintain, store, or use personal information of Florida residents to implement and maintain reasonable security measures to protect such information from unauthorized access, use, modification, or disclosure. As described in Section 5 (Data Security), we have implemented such security measures. In the event of a data breach affecting the personal information of Florida residents, we will provide notifications as required by FIPA.

For Florida residents, "Personal Information" under FIPA includes an individual's first name or first initial and last name in combination with any one or more of the following data elements for that individual: (a) Social Security number; (b) a driver license or identification card number, passport number, military identification number, or other similar number issued on a government document used to verify identity; (c) a financial account number or credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individual’s financial account; (d) any information regarding an individual’s medical history, mental or physical condition, or medical treatment or diagnosis by a health care professional; or (e) an individual’s health insurance policy number or subscriber identification number and any unique identifier used by a health insurer to identify the individual. FIPA also includes a username or email address, in combination with a password or security question and answer that would permit access to an online account.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may provide you with additional rights regarding our use of your Personal Information. To learn more about your California privacy rights, visit our CCPA/CPRA Privacy Notice [Note: MRKIT will need to create a separate CCPA/CPRA notice or integrate specific CCPA/CPRA clauses here if they meet the applicability thresholds of the CCPA/CPRA. These thresholds generally relate to annual gross revenue, the number of California consumers whose personal information is processed, or the percentage of revenue derived from selling/sharing California consumers' personal information. If MRKIT does not currently meet these thresholds, this section can be simplified or state that they do not currently meet the requirements but will update the policy if that changes.]

Generally, California consumers have the right to:

  • Know what personal information is being collected about them.
  • Know whether their personal information is sold or shared and to whom.
  • Opt-out of the sale or sharing of their personal information.
  • Access their personal information.
  • Request deletion of their personal information (with exceptions).
  • Correct inaccurate personal information.
  • Limit the use and disclosure of sensitive personal information.
  • Not be retaliated against for exercising their CCPA/CPRA rights.

To exercise these rights, please contact our Support Team at support@mrkit.app.

13. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. If we make material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised.

14. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights and choices, please contact our Support Team:

MRKIT LLC Email: support@mrkit.app